Your Own Private Platform: An
All-in-One Solution for
Business Operations & Marketing
Built to Unify Your Local Destination Business Operations
From bookings and payments to marketing automation and customer engagement, one powerful and private ecosystem designed for outdoor professionals and local businesses.
TheBase Marketing & Operations FAQs
Why choose software from a local marketing agency?
With TheBase, you gain a strategic partner who understands your unique business needs. Our team provides personalized onboarding, training, and ongoing support to ensure you get the most value from the platform's interconnected features.
Can I customize TheBase for my workflows?
Absolutely. Our drag-and-drop workflow builder, custom fields, tags, and pipeline stages let you tailor the platform to your unique operations. Automate processes across sales, marketing, and service for a frictionless experience.
What support is available for TheBase?
As a TheBase client you are under the wings of Badlander Digital, an award winning local agency. You have access to email and on-deman support from our expert team. We also provide a dedicated onboarding to ensure you're set up for success.
How does TheBase help capture leads?
TheBase includes high-converting landing pages, embeddable booking forms, automated lead nurturing, and advanced reporting. All leads flow into your CRM for easy management and personalized follow-up, improving conversions.
Does TheBase handle payments and invoicing?
Yes, TheBase offers secure online payment processing, custom invoicing, and automated reminders. Transactions sync with your customer records and financial reports for a complete view of cash flow and profitability.
How can TheBase streamline customer communications?
TheBase unifies all your customer messaging (email, SMS, phone, chat, social) into one collaborative inbox. Automate personalized booking confirmations, reminders, and follow-ups to build stronger relationships and drive loyalty.
Can TheBase manage my team's schedule and tasks?
Definitely. Assign bookings, set reminders, and view availability on a shared calendar. TheBase improves team coordination, automates task management, and syncs with your CRM to track productivity.
What marketing tools does TheBase include?
Create and send targeted email campaigns, build dynamic customer segments, and automate multi-step nurture sequences. Track engagement with visual analytics. Seamlessly run and measure paid ads on Facebook and Google.
How does TheBase help with online reviews?
TheBase automates personalized review requests after bookings, making it easy for happy customers to leave feedback on key sites. Monitor your reputation and respond to all reviews from one unified dashboard.
Can TheBase create waivers and contracts?
Yes, our customizable document signing tool lets you create, send, and track digital agreements. Auto-populate with customer data, send for e-signature, and securely store signed docs attached to client records.
How long does TheBase onboarding take?
Onboarding typically takes 2-4 weeks, based on your setup complexity. Your dedicated specialist will configure the platform to match your workflows, migrate data, integrate systems, and train your team.
Does TheBase require a long-term contract?
No, our standard plans are month-to-month, so you can cancel anytime. We believe in earning your business every billing cycle. Some enterprise and custom development services may require a greater commitment.
What if I need to cancel my TheBase subscription?
No problem - simply contact our support team and we'll process your cancellation promptly, with no further billing. We'll provide options to export your data so you can maintain continuity. Our goal is to make your offboarding as smooth as your onboarding.